The goal of Better Communication, Better Healthcare is to improve medical care for people with intellectual disabilities whether in a hospital or an extended care facility.  When individuals/guardians, residential service providers and hospitals/extended care facilities all use the same communication tools such as the Health Resume it increases understanding and benefits individuals with intellectual disabilities by:

1. Maximizing the benefits of care and treatment;
2. Minimizing fear, treatment resistance;
3. Ensuring patient individuality; and
4. Reducing treatment time when possible.

Improved communication will also help parents and guardians understand:

1. Why they should ask questions;
2. When they should rely on others; and
3. Where they should be present or active in providing support;
4. What expectations they should have.